BigTime Leads G2’s PSA Software Category in Customer Satisfaction for 12th Straight Quarter

January 20, 2021 Trilby Lawless

A positive review says a lot. A positive review during a turbulent year speaks volumes. We are very proud to announce that BigTime is the #1 rated PSA software based on real user reviews. 

“Our customers’ opinions mean the most to us, hands down. To have this recognition based on the experience of our users makes me extremely proud of the work we do at BigTime and the clients we are able to partner with to drive their business forward,” Brian Saunders, CEO, and founder of BigTime said. 

These rankings are based solely on customer reviews and satisfaction scores displayed on G2’s marketplace. The Grid Report shows how BigTime stacks up against our competitors in the PSA space. 

BigTime consistently receives the highest satisfaction score among all products in Professional Services Automation. 

  • 98% of users rated BigTime 4 or 5 stars
  • 92% of users said they would recommend BigTime

BigTime is designed to scale your business, reflected by our reviews and highest-rated badges across all segments. 


  • Best relationship
  • Best usability 
  • Most implementable
  • Momentum leader
  • Users love us

Read some of the latest reviews made by real, verified users of BigTime.

About the Author

Trilby Lawless

Digital Content Manager

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