BigTime Named Leader in G2 PSA Software Category for 11th Straight Quarter

October 14, 2020 Bridget Poetker

We’re excited to share that we were once again named an overall leader in the Professional Services Automation category on BigTime was also recognized with over 15 other awards for Fall 2020, including best results, relationship, and usability. 

“Customer feedback is invaluable to us, and we’re so thankful to have customers who will share their experiences and feedback. Having this recognition for the 11th consecutive quarter speaks volumes to how every member of our team adds value to our software through diligent hard work, and it shows in the results,” said Brian Saunders, Founder and CEO of BigTime Software.

These rankings are based solely on customer reviews and satisfaction scores displayed on the G2 marketplace. The Grid Report shows how BigTime stacks up against our competitors in the PSA space.

BigTime received the highest satisfaction score among all products in Professional Services Automation.

  • 98% of users rated BigTime 4 or 5 stars
  • 92% of users said they would recommend BigTime

BigTime is designed to scale with your business, reflected by our reviews and highest-rated badges in the small business and mid-market segments.


  • Leader
  • Momentum Leader
  • Best Relationship
  • Best Results
  • Best Usability
  • Most Implementable

Small Business:

  • Leader
  • Best Relationship
  • Best Results
  • Best Usability
  • Most Implementable


  • High-Performer
  • Best Usability
  • Best Est. ROI
  • Best Meets Requirements
  • Easiest Admin
  • Easiest Setup
  • Easiest to Use
  • Fastest Implementation
  • Most Implementable


  • High Performer

Read some of the latest reviews on G2 made by real, verified users of BigTime PSA.

To learn more about BigTime and how it compares to other PSA solutions, read the full G2 PSA Grid Report for Fall 2020.

About the Author

Bridget Poetker

Digital Marketing Manager

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