April 12, 2021, CHICAGO -- (BUSINESS WIRE) -- BigTime Software, a premier provider of cloud-based software for professional services firms, has been named the top leader in G2’s Grid Report for Professional Services Automation (PSA) for Spring 2021. This marks BigTime Software’s twelfth consecutive quarter of being listed as a PSA leader by G2.
“At BigTime, we are proud to be continually recognized as a leading PSA Software in customer satisfaction, user adoption, and market presence,” said Brian Saunders, Founder and Chief Executive Officer of Big Time Software. “Our customers come first, and this recognition reaffirms their trust in our solutions to help them manage the most important aspects of their business. As we move ahead through 2021, we look forward to building on this momentum to continue delivering industry-leading solutions.”
G2’s PSA Software Grid Report’s rankings are calculated from solution providers’ customer satisfaction scores and market presence. BigTime received the highest satisfaction score among Professional Services Automation products, with 98% of users rating it 4- or 5-stars. BigTime’s users also lauded the company as heading in the right direction, with 92% saying that they would be likely to recommend BigTime to others. Additional highlights include:
- 95% quality of support rating, well ahead of the 87% average
- Average 1.5 month go-live period, compared to peers taking a minimum 2+ months
- 86% user adoption with an estimated ROI payback period of 11 months
BigTime also received additional recognition in several key categories, including Expense Management, Billing, Time Tracking, and Project Management. G2 rates products from the Professional Services Automation category algorithmically based on data sourced from product reviews shared by G2 users and data aggregated from online sources and social networks. The Grid Report for Professional Services Automation for Spring 2021 is based on scores calculated using the G2 algorithm v3.0 from reviews collected through March 2, 2021. To view the Grid Report and for more details on each recognition, please visit the Spring 2021 report here.
This award precedes BigTime’s highly anticipated brand refresh, which includes a new logo and website updates launched today, with a product UI/UX update to follow. BigTime’s new branding is a deliberate homage to the company’s role as a partner in growth, depicting two arrows moving forward together. This symbolism underscores BigTime’s expertise in scaling with clients as they continue to grow and find success in their own industries. For more information on the story behind BigTime, please visit our About Us page.
ABOUT BIGTIME SOFTWARE, INC.
BigTime Software, Inc. is dedicated to developing practice management tools that help growing professional services firms track, manage and invoice their time. Its award-winning industry-specific solutions are designed to speak the language of consultants of all stripes, from accounting, engineering, and architecture to IT services. To see why thousands of customers rely on BigTime’s cloud-based tools to more easily manage their businesses and effectively plan for tomorrow, schedule a demo.
About the Author
Content Marketing SpecialistSee more by Leanna Michniuk