Our customers’ opinion is the most important thing for us at BigTime. We take their feedback so seriously that we actually work it into product releases

With that being said, the quarterly G2 Report is important to us because it gathers reviewers’ feedback to see how each company stacks up against one another.

We’re so excited to share that BigTime is the highest rated, easiest to use, and leader in customer satisfaction in the PSA software category. 

The best part of these rankings is that they are based on real reviews and satisfaction scores displayed on G2’s marketplace. The Grid Comparison Report is something we use to see how we are standing out in the PSA space.

Why we're the most popular: 

  • 98% of users rate BigTime 4- or 5-stars
  • 92% of users say that they would be likely to recommend BigTime to others
  • 95% quality of support rating, well ahead of the 88% average
  • Shortest average 1 ½ month go-live period, compared to peers taking up to 5 months

Along with being named a PSA leader, BigTime also received over 45 G2 badges, including: 

  • Easiest setup 
  • Best results 
  • Fastest implementation 
  • Summer leader 
  • Best estimated ROI
  • Most implementable
  • Best usability

Hear what our real, verified users of BigTime are saying:

Screen Shot 2022-07-08 at 12.27.49 PMScreen Shot 2022-07-08 at 12.31.03 PM

Screen Shot 2022-07-08 at 12.25.17 PM

Learn more about how BigTime can help your firm grow and see how we stack up against the competition in our G2 PSA Grid Report for Summer 2022